privacy policy

Privacy Policy

Saxony Building is committed to providing quality services to our clients and this policy outlines our ongoing obligations in respect of how we manage your Personal Information.

We adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). These principles govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au.

 

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, and phone numbers.

We obtain this Personal Information through various means including telephone, email, via our website www.saxonybuilding.com.au, and from third parties. While we strive to protect the information provided to us, we do not guarantee the security of information found through third-party links.

We collect your Personal Information primarily to provide our building services to you, supply information to our clients, and for marketing purposes. Secondary uses of your information will be related to these primary purposes, in circumstances where you would reasonably expect such use or disclosure. You may opt out of our marketing lists at any time by contacting us in writing.

 

Third Parties

We collect Personal Information directly from you wherever reasonable and practicable. Occasionally, we might receive information about you from third parties, in which case we will take reasonable steps to ensure you are aware of the information provided to us by such parties.

 

Disclosure of Personal Information

Your Personal Information may be disclosed under the following circumstances:

  • To third parties where you consent to the use or disclosure; and

  • Where required or authorized by law.

 

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse, loss, unauthorized access, modification, or disclosure.

We will take reasonable steps to destroy or permanently de-identify your Personal Information when it is no longer needed for its intended purpose. However, most of the Personal Information is stored in client files which we retain for a minimum of 7 years as per regulatory requirements.

 

Access to Your Personal Information

You may access the Personal Information we hold about you to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

To protect your Personal Information, we may require identification from you before releasing such information.

 

Maintaining the Quality of Your Personal Information

It is important that your Personal Information is up to date. We will take reasonable steps to ensure that your Personal Information is accurate, complete, and current. If you find that the information we hold is outdated or incorrect, please notify us immediately so that we can update our records.

 

Policy Updates 

This Policy may change from time to time and will be available on our website.

 

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at:

Saxony Building
Phone: 0403 801 990
Email: admin@saxonybuilding.com.au
Website:
www.saxonybuilding.com.au